This document outlines how ShopMizo handles your personal information under GDPR and applicable advertising platform policies.

1. Data Controller

ShopMizo
Via della Piazza, 2, 07026 Olbia OT, Italy
[email protected] | +39 0971 81021

2. Information We Gather

• Personal details: name, address, email, phone
• Transaction data: products, amounts, payment method
• Technical information: IP, browser, OS
• Marketing: advertising interactions, tracking cookies

No financial or banking information is ever collected — payment is handled exclusively at delivery.

3. How Your Data Is Used

• Processing and completing purchases
• Coordinating delivery across Europe
• Providing after-sales assistance
• Meeting regulatory obligations
• Enhancing our online experience
• Operating targeted advertising

4. Legal Basis

• Contract performance
• Legal obligations
• Your consent (cookies, newsletters)
• Legitimate interest (security, analytics)

5. Data Security Measures

Your data is protected with modern encryption protocols and strict internal access controls.

6. Third-Party Access

• Logistics and delivery providers
• Infrastructure and technology partners
• Marketing services (aggregated data only)
• Government bodies where legally mandated

Your information is never sold or traded.

7. Cross-Border Data Handling

Data leaving the EU is subject to approved transfer mechanisms under GDPR.

8. Retention

• Purchase records: retained per legal requirements
• Promotional data: kept until you opt out
• Financial records: as required by tax law

9. Your Rights

You may request access, correction, deletion, or transfer of your data. You can also lodge a complaint with your local data protection authority.

10. Cookies

Full details in our Cookie Policy.

11. Updates

This policy may be updated from time to time. The current version is always available here.